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Why Komodo?
Quality Products, Value and Customer Satisfaction.
Komodo believes in three core principles:
create products that perform, stand behind your products and take care of your customers.
Komodo Gear has shipped products "Factory Direct" to over 20 countries on 6 continents!
Benefits designed for YOU!:
Factory Direct – Wholesale pricing to the public, enjoy discount prices because there is no middle man and Komodo ships direct to your door – you save!
Customer Service – Komodo believes in creating relationships with its customers. Komodo talks directly to its customers through email and social outlets (Facebook, Twitter and Blogger) instead of a call center.
That is why all inbound communications are through email – and Komodo responds to everyone’s question within hours if not minutes!
If you want us to call you back, just say so in the email and we’ll be happy to do that.
Reward Points
– When you purchase a product from Komodo, you also earn valuable, “Reward Points” than can be applied to any future purchase.
Every purchase you make adds up to a “cash value" that is applied on any future purchase.
Gift Certificates
– Purchase a gift certificate for that special person in your life; Komodo Gift Certificates are indeed a gift for any rider.
Race Proven – The products we sell are the same products we race and ride in.
Every product is thoroughly tested, sometimes the hard way. Komodo is not another “me too” product – as a manufacturer we design and create our products that are specific to the function and safety of riding. Komodo creates products that function and perform; your safety is our first priority!
Social Networking – It’s the future of business and Komodo is a believer; we use Twitter, Facebook, Blogs, the Komodo Newsletter and the Komodo Forum to communicate with our customers on what’s new, where to find us trackside, the latest news and also our specials.
Orders history – Log in and see the history of any order you place.
Tracking function – Login and track your package – order with confidence!
Return/Warranty/Exchange – Login and create a return/warranty/exchange ticket; this is part of your historical record and gives you control.
Testimonies – Video’s from real racers and riders.
Measurement charts – Are available on our website for each product we sell.
Shipping – All products are shipped free via UPS (U.S. residents) or USPS (APO/FPO-Active Duty Military).
All shipments are picked up Monday - Friday at 3:00 p.m. CST.
After 3 p.m. they are shipped the next business day.
International Orders - We ship all over the world! To protect our customers and ensure customer satisfaction, we do require proof of ID for all International credit card orders to prevent fraud.
Street Smart – When you add it all up, you win!
Make your dollar count! You purchase direct from the manufacturer, we stand behind our products and we take care of our customers – it’s how we live our lives.
Customization – Create your own custom suit for the race track (drag or road race)
Privacy - Your information is private and will not be shared with anyone. All orders and shipping information is secure and at your finger tips; you are in control and will receive the best service and products anywhere.
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